Answers basic questions around the clock without burning out your staff.
• Handles balance inquiries and transaction questions across phone, email, and chat
• Processes routine requests instantly instead of making clients wait for business hours
• Escalates complex issues to humans while solving simple ones automatically
Changing an applications category can recalculate scores for all products of the “new category” and “old category” if the product becomes the highest number of integrations with key apps and non-key apps. Please proceed with caution in making changes to the application category. The updated calculations take effect after you submit changes of the form.
